Warranty Replacement Process

STEP 1: since you submitted photos of your product, you do not need to mail in your damaged product so there is no return shipping expense for you. You can discard the product.

STEP 2: to receive your replacement product, please pay our flat rate shipping & handling rate below and include your current shipping address.

USA Orders

Outside-USA Orders

STEP 3: your replacement product will be processed and depart our warehouses within 2-5 business days.